UX Designer

FEATURED WORK

Project overview image showcasing a desktop screen and a device screen, caption "Fixing legacy bottlenecks through modernized exception handling"

WMS - Putaway: Skip Location

OBJECTIVE: Give putaway drivers a fast, reliable way to skip unusable locations while creating the visibility needed for ICQA to fix issues and keep work flowing

BUSINESS IMPACT: Unblocked network rollout of upgraded tasking architecture ($312K in annual labor savings) & increased putaway throughput

SOLUTION: An exception flow built into the Putaway function where users flag problem locations & find alternatives in real time, with desktop visibility to aid problem resolution driven by systemic locks

USER REACH: Associates at 49+ buildings across Stocking Distribution & Flatbed Distribution Center networks

WMS - Release Trailer

OBJECTIVE: Leverage cross-app integration to give inbound & yard users a simplified process for removing empty trailers from the receiving dock

BUSINESS IMPACT: Decreased task completion time by 30 seconds & decreased risk of safety incidents

SOLUTION: A guided device flow with built in safeguards that triggers auto-creation of trailer moves in the YMS, replacing a lengthy desktop-based process

USER REACH: Associates at 12 buildings across the Stocking Distribution Center network

Opportunistic Cross-Dock

OBJECTIVE: Enable newly received pallets to flow directly to outbound for order fulfillment to eliminate redundant labor tasks in putaway, replenishment, and picking

BUSINESS IMPACT: $1.2M annual labor savings through reduced touches and increased outbound throughput

SOLUTION: An interrupt message added to the Putaway function that redirects users to move pallets to outbound staging when a series of backend requirements are met

USER REACH: Associates at 49+ buildings across Stocking Distribution & Flatbed Distribution Center networks